Contact Us

We’d love to hear from you!

Whether you have questions about an order, our alpaca products, wholesale inquiries, or just want to say hello, our team is here to help.

Customer Support

For questions regarding orders, wholesale, shipping, exchanges, or product information:

Email: shupaca@gmail.com

Phone: 619-889-7428

We typically respond within 1–2 business days.

Returns & Exchanges

If you need assistance with a return or exchange, please include your order number in your email so we can help you as quickly as possible.

About Shupaca

Shupaca offers thoughtfully crafted alpaca goods inspired by the Andes and designed for everyday comfort, from cozy throws and scarves to plush alpaca gifts and accessories.

Thank you for supporting Shupaca!